Privacy Policy

At Heat Plumbing Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

We may collect various types of information, including but not limited to:

Personal Information: Name, address, phone number, email address, and other contact information.
Payment Information: Credit card details, billing address, and transaction history for processing payments.
Service Details: Information about the plumbing services you request or receive from us.
Technical Information: IP address, device information, browser type, and browsing history.
Communication Data: Records of correspondence when you contact us via email, phone, or other means.
Cookies and Tracking: We may use cookies and similar technologies to enhance your experience on our website.

How We Use Your Information:

We use your personal information for various purposes, including but not limited to:

Providing Services: Delivering plumbing services and managing appointments.
Payment Processing: Handling payments and invoicing for our services.
Communication: Responding to your inquiries, providing updates, and sending service-related information.
Improving Services: Analyzing user preferences, behavior, and feedback to enhance our offerings.
Marketing: Sending promotional materials, special offers, and newsletters (you can opt-out anytime).
Legal Obligations: Complying with legal requirements and resolving disputes.

Sharing Your Information:

We may share your personal information with:

Service Providers: Third-party contractors and technicians who assist in providing plumbing services.
Payment Processors: Financial institutions and payment processors for secure payment transactions.
Legal Requirements: Authorities, regulators, and legal entities as required by law or to protect our rights.
Business Partners: In case of collaborations, partnerships, or mergers with other companies.

Data Security:

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

Your Choices:

You have control over your personal information:

Access: You can request access to your personal information we hold and request corrections.
Opt-Out: You can unsubscribe from marketing communications at any time.
Cookies: You can manage your cookie preferences through your browser settings.

Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes via email or prominent notice on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [insert contact information].

By using our services, you agree to the terms outlined in this Privacy Policy.